Privacy Policy

iSIM Instituto de Saúde Integrativa Simone Marangoni Ltda.

This Privacy Policy describes how we collect, use, store and protect personal data and sensitive personal data of clients, in accordance with Brazil's General Data Protection Law (Lei Geral de Proteção de Dados, Law No. 13,709/2018, "LGPD").

1. Data We Collect

• Personal data: name, CPF (Brazilian taxpayer ID), phone number, email, address, scheduling and billing information.
• Sensitive data: health information, psychological and medical history, records and assessments.

2. Purposes of Processing

• Provision of psychological and medical services;
• Access to and participation in online courses (e-learning);
• Issuance of receipts and contracts;
• Management of clinical records;
• Compliance with legal and regulatory obligations.

3. Legal Basis

The processing of sensitive data is based on the data subject's consent and on the protection of health, in accordance with Articles 7 and 11 of the LGPD.

4. Sharing

Data will only be shared when necessary for the performance of our services or to comply with legal requirements, with confidentiality guaranteed.

5. Information Security

We use appropriate technical and administrative measures, including access control, secure storage, encryption where applicable, and staff training.

6. Data Subject Rights

Clients may request access, correction, anonymization, portability or deletion of their data, and may withdraw consent at any time.

7. Data Protection Officer (DPO)

The company provides a channel to contact the data protection officer: almarangoni68@gmail.com